# Introduction

![logoXoops.jpg](https://2244899496-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LD6Mk7Y5HFYKvoByLrD%2F-LD6MqjSu26UZLRZII0w%2F-LD6N2a6eNzf_bt-LQfG%2FlogoXoops.jpg?generation=1526984622269448\&alt=media)

## Module SmartFAQ

#### for XOOPS 2.5.9

![logoModule.png](https://2244899496-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LD6Mk7Y5HFYKvoByLrD%2F-LD6MqjSu26UZLRZII0w%2F-LD6N1K7LV9stiUmAUBD%2FlogoModule.png?generation=1526984615925730\&alt=media)

### User Manual

© 2016 XOOPS Project ([www.xoops.org](http://www.xoops.org))

### Module Purpose

SmartFAQ, as you would probably have guessed it by the name, is a Frequently Asked Questions system for XOOPS 2.5.7 web sites. Compared to other FAQ modules, SmartFAQ offers exciting functionalities that will help communities to quickly and easily build a complete FAQ system for their sites. Here is some of the features of SmartFAQ :

* Users can request a Q\&A
* Accepted requests are published in the Open Questions section.
* Users can see, in the Open Questions section, the questions that are yet unanswered.
* Users can propose answers to these questions.
* When an answer is approved, the Q\&A is published in the Q\&A section.
* Each Q\&A can have other information like a 'Did you know?' and 'How do I?' statement.
* These statements can be randomly displayed in blocks, along with a link for the complete answer.
* Q\&A can be linked to a specific module or a specific URL.
* If such a link is made, the Contextual Q\&A block will display contextual Q\&A relatively to where the user is on your site.
* At any time, users can submit a better answer for a Q\&A that already has an answer. This newly submitted answer will obviously need to be approved by a moderator.

  *Figure 1: Main view of the Module Admin side*

![image001.png](https://2244899496-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LD6Mk7Y5HFYKvoByLrD%2F-LD6MqjSu26UZLRZII0w%2F-LD6N2abm8Ngwt6nXOex%2Fimg1.jpg?generation=1526984622368567\&alt=media)

## Download/Fork the Module ![](https://xoops.org/images/forkit.png)

**You can fork the module -->** [**here**](https://github.com/XoopsModules25x/smartfaq)**)**

### How to Contribute

[You can contribute on GitHub](https://github.com/XoopsDocs/smartfaq-tutorial). Changes will be [pushed to Gitbook.io automatically](https://www.gitbook.com/book/xoops/smartfaq-tutorial/activity) when the [main repository](https://github.com/XoopsDocs/smartfaq-tutorial) changes.

Editing the book can be done either by updating the markdown files with a text editor, or opening the repository in [the Gitbook desktop app](https://github.com/GitbookIO/editor/blob/master/README.md). The desktop app will give you a live preview option.

## Table of Content

* [Overview](https://xoops.gitbook.io/smartfaq-tutorial/overview)  
* **Administrators Guide**  
* [Install/Uninstall](https://xoops.gitbook.io/smartfaq-tutorial/install-uninstall)
* [Administration Menu](https://xoops.gitbook.io/smartfaq-tutorial/administration-menu)
* [Import Function](https://xoops.gitbook.io/smartfaq-tutorial/import-function)
* [Operating Instructions](https://xoops.gitbook.io/smartfaq-tutorial/operating-instructions)
  * [Preferences](https://xoops.gitbook.io/smartfaq-tutorial/operating-instructions/preferences)
  * [Display Type, Pagination](https://xoops.gitbook.io/smartfaq-tutorial/operating-instructions/display-type-pagination) 
  * [Categories](https://xoops.gitbook.io/smartfaq-tutorial/operating-instructions/categories)
  * [Permissions](https://xoops.gitbook.io/smartfaq-tutorial/operating-instructions/permissions)
  * [Blocks & Groups](https://xoops.gitbook.io/smartfaq-tutorial/operating-instructions/blocks-and-groups)
  * [Q\&A Entering Question and Answers](https://xoops.gitbook.io/smartfaq-tutorial/operating-instructions/q-and-a-entering-question-and-answers)
  * [Open Questions](https://xoops.gitbook.io/smartfaq-tutorial/operating-instructions/open-questions)
  * [Managing content in SmartFAQ module](https://xoops.gitbook.io/smartfaq-tutorial/operating-instructions/managing-content-in-smartfaq-module)
    * [Sort Order & Status options](https://xoops.gitbook.io/smartfaq-tutorial/operating-instructions/managing-content-in-smartfaq-module/sort-order-and-status-options)
    * [Edit submissions.](https://xoops.gitbook.io/smartfaq-tutorial/operating-instructions/managing-content-in-smartfaq-module/edit-submissions.)  
* **Guide for Users**   
* [The module index page.](https://xoops.gitbook.io/smartfaq-tutorial/the-module-index-page.)
* [Category Summary - text link](https://github.com/xoops/smartfaq-tutorial/tree/d31651f51362e8bde4fba68a371aaaf271be37c4/en/book/users/8.1Category%20Summary.md)
* [Category Summary - link Last Q\&A published](https://xoops.gitbook.io/smartfaq-tutorial/category-summary-link-last-q-and-a-published)
* [Category summary, Sub-category - link last Q\&A published](https://xoops.gitbook.io/smartfaq-tutorial/category-summary-sub-category-link-last-q-and-a-published)
* [Last published Q\&A - link](https://xoops.gitbook.io/smartfaq-tutorial/last-published-q-and-a-link)
* [Categories, Subcategory -text link](https://xoops.gitbook.io/smartfaq-tutorial/categories-subcategory-text-link)
* [Open question menu - link](https://xoops.gitbook.io/smartfaq-tutorial/open-question-menu-link)
* [Request QA menu - link](https://xoops.gitbook.io/smartfaq-tutorial/request-qa-menu-link)
* [Submit a Q\&A menu - link](https://xoops.gitbook.io/smartfaq-tutorial/submit-a-q-and-a-menu-link)
* [Blocks](https://xoops.gitbook.io/smartfaq-tutorial/blocks)
  * Did you know? block -More details link
  * Random question block answer link
  * How do I ... block answer here! link
* [User Icons](https://xoops.gitbook.io/smartfaq-tutorial/user-icons)
  * [User- Print](https://xoops.gitbook.io/smartfaq-tutorial/user-icons/user-print)
  * [User- Send](https://xoops.gitbook.io/smartfaq-tutorial/user-icons/user-send)
  * [User- New Answer](https://xoops.gitbook.io/smartfaq-tutorial/user-icons/user-new-answer)
  * [User- Edit](https://xoops.gitbook.io/smartfaq-tutorial/user-icons/user-edit)
  * [User- Delete](https://xoops.gitbook.io/smartfaq-tutorial/user-icons/user-delete)
* [Entering Content.](https://xoops.gitbook.io/smartfaq-tutorial/entering-content.)
* [Notifications](https://xoops.gitbook.io/smartfaq-tutorial/notifications)
* [Notification template examples](https://xoops.gitbook.io/smartfaq-tutorial/notification-template-examples)
* [Module Credits](https://xoops.gitbook.io/smartfaq-tutorial/module-credits)

**References**

* SmartFAQ Workflow Charts
  * [SmartFAQ Workflow](https://xoops.gitbook.io/smartfaq-tutorial/smartfaq-workflow-charts/smartfaq-workflow)
  * [FAQ Notifications](https://xoops.gitbook.io/smartfaq-tutorial/smartfaq-workflow-charts/faq-notifications)
  * [Question Notification](https://xoops.gitbook.io/smartfaq-tutorial/smartfaq-workflow-charts/question-notification)
* [Applications](https://xoops.gitbook.io/smartfaq-tutorial/applications)
* [Dublin Core Metadata](https://xoops.gitbook.io/smartfaq-tutorial/dublin-core-metadata)
* [XOOPS Content Management System](https://xoops.gitbook.io/smartfaq-tutorial/xoops-content-management-system)

### License:

[![Creative Commons License](https://i.creativecommons.org/l/by-nc-sa/4.0/88x31.png)](http://creativecommons.org/licenses/by-nc-sa/4.0/)\
Unless specified, this content is licensed under a [Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License](http://creativecommons.org/licenses/by-nc-sa/4.0/).

All derivative works are to be attributed to XOOPS Project ([www.xoops.org](https://xoops.org))

All derivative works are to be attributed to XOOPS Project ([www.xoops.org](https://xoops.org))