xHelp 0.7 adds the ability to flag a ticket as overdue. To see this flag in the xhelp blocks (My Tickets, Recently Viewed Tickets) you will need to add the following style to your xoops theme's stylesheet:
Copy #xhelp_dept_recent li .overdue { background-color : red ;}
#xhelp_bOpenTickets li .overdue { background-color : red ;}
Copy #xhelp_dept_recent li { list-style : none ;}
#xhelp_bOpenTickets li { list-style : none ;}
#xhelp_dept_recent ul , #xhelp_dept_recent li { margin : 0 ; padding : 0 ;}
#xhelp_bOpenTickets ul , #xhelp_bOpenTickets li { margin : 0 ; padding : 0 ;}
#xhelp_dept_recent li {margin:0;padding-left:18px; background:url('../../modules/xhelp/assets/images/ticket-small.png') no-repeat 0 50%; line-height:16px;padding-bottom:2px;}
#xhelp_bOpenTickets li {margin:0;padding-left:18px; background:url('../../modules/xhelp/assets/images/ticket-small.png') no-repeat 0 50%; line-height:16px;padding-bottom:2px;}