> For the complete documentation index, see [llms.txt](https://xoops.gitbook.io/smartfaq-tutorial/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://xoops.gitbook.io/smartfaq-tutorial/master.md).

# Introduction

![logoXoops.jpg](/files/-LD6N2a6eNzf_bt-LQfG)

## Module SmartFAQ

#### for XOOPS 2.5.9

![logoModule.png](/files/-LD6N1K7LV9stiUmAUBD)

### User Manual

© 2016 XOOPS Project ([www.xoops.org](http://www.xoops.org))

### Module Purpose

SmartFAQ, as you would probably have guessed it by the name, is a Frequently Asked Questions system for XOOPS 2.5.7 web sites. Compared to other FAQ modules, SmartFAQ offers exciting functionalities that will help communities to quickly and easily build a complete FAQ system for their sites. Here is some of the features of SmartFAQ :

* Users can request a Q\&A
* Accepted requests are published in the Open Questions section.
* Users can see, in the Open Questions section, the questions that are yet unanswered.
* Users can propose answers to these questions.
* When an answer is approved, the Q\&A is published in the Q\&A section.
* Each Q\&A can have other information like a 'Did you know?' and 'How do I?' statement.
* These statements can be randomly displayed in blocks, along with a link for the complete answer.
* Q\&A can be linked to a specific module or a specific URL.
* If such a link is made, the Contextual Q\&A block will display contextual Q\&A relatively to where the user is on your site.
* At any time, users can submit a better answer for a Q\&A that already has an answer. This newly submitted answer will obviously need to be approved by a moderator.

  *Figure 1: Main view of the Module Admin side*

![image001.png](/files/-LD6N2abm8Ngwt6nXOex)

## Download/Fork the Module ![](https://xoops.org/images/forkit.png)

**You can fork the module -->** [**here**](https://github.com/XoopsModules25x/smartfaq)**)**

### How to Contribute

[You can contribute on GitHub](https://github.com/XoopsDocs/smartfaq-tutorial). Changes will be [pushed to Gitbook.io automatically](https://www.gitbook.com/book/xoops/smartfaq-tutorial/activity) when the [main repository](https://github.com/XoopsDocs/smartfaq-tutorial) changes.

Editing the book can be done either by updating the markdown files with a text editor, or opening the repository in [the Gitbook desktop app](https://github.com/GitbookIO/editor/blob/master/README.md). The desktop app will give you a live preview option.

## Table of Content

* [Overview](/smartfaq-tutorial/overview.md)  
* **Administrators Guide**  
* [Install/Uninstall](/smartfaq-tutorial/install-uninstall.md)
* [Administration Menu](/smartfaq-tutorial/administration-menu.md)
* [Import Function](/smartfaq-tutorial/import-function.md)
* [Operating Instructions](/smartfaq-tutorial/operating-instructions.md)
  * [Preferences](/smartfaq-tutorial/operating-instructions/preferences.md)
  * [Display Type, Pagination](/smartfaq-tutorial/operating-instructions/display-type-pagination.md) 
  * [Categories](/smartfaq-tutorial/operating-instructions/categories.md)
  * [Permissions](/smartfaq-tutorial/operating-instructions/permissions.md)
  * [Blocks & Groups](/smartfaq-tutorial/operating-instructions/blocks-and-groups.md)
  * [Q\&A Entering Question and Answers](/smartfaq-tutorial/operating-instructions/q-and-a-entering-question-and-answers.md)
  * [Open Questions](/smartfaq-tutorial/operating-instructions/open-questions.md)
  * [Managing content in SmartFAQ module](/smartfaq-tutorial/operating-instructions/managing-content-in-smartfaq-module.md)
    * [Sort Order & Status options](/smartfaq-tutorial/operating-instructions/managing-content-in-smartfaq-module/sort-order-and-status-options.md)
    * [Edit submissions.](/smartfaq-tutorial/operating-instructions/managing-content-in-smartfaq-module/edit-submissions..md)  
* **Guide for Users**   
* [The module index page.](/smartfaq-tutorial/the-module-index-page..md)
* [Category Summary - text link](https://github.com/xoops/smartfaq-tutorial/tree/d31651f51362e8bde4fba68a371aaaf271be37c4/en/book/users/8.1Category%20Summary.md)
* [Category Summary - link Last Q\&A published](/smartfaq-tutorial/category-summary-link-last-q-and-a-published.md)
* [Category summary, Sub-category - link last Q\&A published](/smartfaq-tutorial/category-summary-sub-category-link-last-q-and-a-published.md)
* [Last published Q\&A - link](/smartfaq-tutorial/last-published-q-and-a-link.md)
* [Categories, Subcategory -text link](/smartfaq-tutorial/categories-subcategory-text-link.md)
* [Open question menu - link](/smartfaq-tutorial/open-question-menu-link.md)
* [Request QA menu - link](/smartfaq-tutorial/request-qa-menu-link.md)
* [Submit a Q\&A menu - link](/smartfaq-tutorial/submit-a-q-and-a-menu-link.md)
* [Blocks](/smartfaq-tutorial/blocks.md)
  * Did you know? block -More details link
  * Random question block answer link
  * How do I ... block answer here! link
* [User Icons](/smartfaq-tutorial/user-icons.md)
  * [User- Print](/smartfaq-tutorial/user-icons/user-print.md)
  * [User- Send](/smartfaq-tutorial/user-icons/user-send.md)
  * [User- New Answer](/smartfaq-tutorial/user-icons/user-new-answer.md)
  * [User- Edit](/smartfaq-tutorial/user-icons/user-edit.md)
  * [User- Delete](/smartfaq-tutorial/user-icons/user-delete.md)
* [Entering Content.](/smartfaq-tutorial/entering-content..md)
* [Notifications](/smartfaq-tutorial/notifications.md)
* [Notification template examples](/smartfaq-tutorial/notification-template-examples.md)
* [Module Credits](/smartfaq-tutorial/module-credits.md)

**References**

* SmartFAQ Workflow Charts
  * [SmartFAQ Workflow](/smartfaq-tutorial/smartfaq-workflow-charts/smartfaq-workflow.md)
  * [FAQ Notifications](/smartfaq-tutorial/smartfaq-workflow-charts/faq-notifications.md)
  * [Question Notification](/smartfaq-tutorial/smartfaq-workflow-charts/question-notification.md)
* [Applications](/smartfaq-tutorial/applications.md)
* [Dublin Core Metadata](/smartfaq-tutorial/dublin-core-metadata.md)
* [XOOPS Content Management System](/smartfaq-tutorial/xoops-content-management-system.md)

### License:

[![Creative Commons License](https://i.creativecommons.org/l/by-nc-sa/4.0/88x31.png)](http://creativecommons.org/licenses/by-nc-sa/4.0/)\
Unless specified, this content is licensed under a [Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License](http://creativecommons.org/licenses/by-nc-sa/4.0/).

All derivative works are to be attributed to XOOPS Project ([www.xoops.org](https://xoops.org))

All derivative works are to be attributed to XOOPS Project ([www.xoops.org](https://xoops.org))